Meet Our Leadership Team

At Victor’s Home Solutions, Victor himself plays the role of a visionary, a role he cannot fulfill without the team behind him. He loves to solve problems that arise and brainstorm solutions to provide our homeowners with the best experience possible. Roofing is the only job Victor has ever had. Since the company’s inception, he has always sought ways to improve what we do, serve homeowners better, and take care of his team.

At Victors Home Solutions, Erin assists wherever she is needed. With the homeowner’s experience being central to the business, she feels fulfilled when she believes she has performed her duties to the best of her ability. Erin worked in communications for 15 years before joining the Victors team. She managed a customer service team, developed customer relations systems, and created budgets for all departments.

Andrew Sosa oversees the entire sales team for Victors Home Solutions, which includes training, location support, new trades, sales leadership, and sales administration. He previously spent seven years in the mortgage industry.

At Victors Home Solutions, Sam is responsible for leading the teams that generate leads—specifically, homeowners who need a roof—and for setting appointments with those homeowners. She has worked in the field of marketing for over 15 years, initially starting in the nonprofit sector before transitioning into the tech industry, where she spent 12 years. In 2023, she sought a change and ultimately joined Victors!

Kim is responsible for anything and everything the employees need, including payroll, benefits, recruiting, employee events, contests, swag, and leading a team of exceptional individuals. Her previous work experience encompasses a significant amount of accounting and finance. In past positions, she served as a controller and finance director. When she had the opportunity to become more involved with the human resources side of things, she discovered her true passion and calling.

At Victors Home Solutions, Kiel supports the entire Metro Detroit branch in providing the best possible experience for our homeowners. Prior to working for Victors, Kiel gained 20 years of experience in customer service and operations.

Tim is responsible for everything that occurs or does not occur with the teamand customers at Victor’s Home Solutions Saginaw location. On a daily basis,he ensures that individuals are completing their tasks efficiently andeffectively for our homeowners. He prides himself on being accessible to hisstaff and helping them grow their skill sets. Tim has an extensive backgroundin the home services industry. He began his career in the military, transitionedto the trades as a plumber, and subsequently worked his way up tomanagement in the home services sector.

Tasha is a General Manager for Victors Home Solutions, responsible for the overall management, performance, efficiency, and profitability of her branch. In her past, she spent 24 years in the United States Army, where she honed her skills in leadership, organization, team building, and culture. Additionally, Tasha served as the Chief of Operations for a sales and marketing firm while simultaneously running her own business.

Phil is responsible for overseeing the day-to-day, week-to-week, and month-to-month operations of the Victors Home Solutions Toledo branch. This includes overseeing profit and loss, inventory, sales, operations, and employee engagement. Previously, Phil worked on launching and closing plants alongside Amazon distribution centers, optimized warehouses, and managed employees.

Joshua is responsible for the day-to-day operations of the Cleveland branch of Victors Home Solutions. He oversees sales performance as well as production and installation operations. Previously, he served as an E9 in the United States Air Force for 28 years. After that, he worked for Amazon as the Operations Manager of a fulfillment center.

Nick Ballentine works at the Chicago Victors location. He is responsible for building a top-notch sales and production team to ensure the satisfaction of as many homeowners as possible through the sale and installation of roofs. His goal is to provide an unforgettable 5-star experience. Previously, he worked for Penske Truck for 13 years, where he left his position as a district manager. Prior to that, he served in the Army for 5 years. Go Army!